Feedback

ʔakisq̓nuknik have a right to access quality services. Part of this means clients and families can voice perspectives, ask questions, and feel respected by ʔAFN staff.

To provide feedback, whether a compliment or a complaint, please do the following:

    1. Send us an email at feedback@akisqnuk.org, or you may also submit in a sealed envelope

        to the health centre front desk

     2. Include your name and contact information, if possible.

     3. Include a detailed description of the incident or occurrence (time and date if possible).

     4. Include the location of where the incident happened and which employee was involved.

The appropriate ʔAFN department will respond to you within 2 business days. In our interaction with you, we will:

     · Listen and respond to your feedback with privacy and respect.

     · Gather information and outline the options available to you.

     · Proceed only according to your wishes.

     · Send you a written summary.